B8k Privacy Policy — Our Commitment to Protecting Your Data

Welcome to b8k's Privacy Policy. This policy describes how we collect your personal data, how it is used, how long it is retained, and how it is kept secure. By using the b8k website or app, you agree to this Privacy Policy.

This Privacy Policy applies when you:

• You browse the b8k website or download the app.
• You register for or log in to your account.
• When you make a deposit, withdrawal, or any other financial transaction.
• You play our games or take part in a promotion.
• You contact customer support.

B8k collects several types of information — some provided directly by you, some collected automatically. Full details are outlined below:

Information you provide directly:

• Full name, date of birth, and national ID number (for KYC verification).
• Mobile number and email address.
• Current residential address.
• Payment details — Mobile Banking, Nagad, or Rocket number (full account numbers are never stored).
• Messages and complaints submitted to customer support.

Automatically Collected Data:

• IP address and device type.
• Browser information and operating system.
• Which pages you visited and for how long, and which games you played.
• Information collected through cookies and tracking pixels.
• Login time and device location (if permission has been granted).

The table below provides a quick overview of the types of data we collect and the purposes for which they are used:

B8k uses your data only for specific, lawful purposes. We never use your information for anything else without your consent. The primary use cases are:

• Account Management: Completing registration, verifying login, and securing your account.
• Payment Processing: Processing deposits and withdrawals and maintaining transaction records.
• KYC Verification: Verifying your identity and preventing access by minors.
• Service Personalization: Providing personalized game suggestions and offers based on your preferences.
• Customer Support: Resolving issues and handling complaints.
• Fraud Prevention: Detecting suspicious activity and keeping accounts secure.
• Legal Compliance: Meeting regulatory requirements and complying with anti-money laundering laws.
• Contact: Sending important updates, bonus offers, and security alerts.

B8k never sells your personal data. However, information may be shared with certain parties in the following limited circumstances:

• Payment Partners: Mobile Banking, Nagad, Rocket, or other payment processors — only the information necessary to complete a transaction.
• KYC Verification Authority: With trusted third parties for identity verification purposes.
• Legal Authority: When required by court order or government directive.
• Anti-Money Laundering Authority: To relevant authorities for the prevention of financial crime.
• Technology Service Providers: Server, cloud, and security service providers — only the data necessary to perform their functions.

Whenever we share data with any third party, we ensure they adhere to the same strict privacy standards we uphold. This is a mandatory condition of their agreement to work with us.

The b8k website uses various types of cookies. Cookies are small text files stored in your browser that help the site recognize you.

Essential Cookies: Essential for core site functionality. Without these, login and payments are not possible. These cookies cannot be disabled.

Functional Cookies: Remembers your preferences (language, theme, etc.). Disabling these means you will need to reconfigure your settings each time you visit.

Analytics Cookies: Helps us understand which pages get the most traffic and where issues occur. All data is fully anonymous.

Marketing Cookies: Used to show you relevant offers based on your interests. You can turn these off in your account settings.

You can also manage cookies through your browser settings. However, disabling all cookies may cause some features of the site to not function properly.

B8k applies multiple layers of security to keep your data safe — both technical and organizational measures are taken with the utmost care.

• 256-bit SSL Encryption: All data exchanged between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security at the time of login.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Access Control: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are taken to ensure no data is lost in the event of an issue.
• Incident Response: You will be notified within 72 hours in the event of any security breach.

Under b8k's privacy policy, you have certain important rights regarding your personal data. To exercise any of these rights, please contact our support team.

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: You can request that your data be deleted under certain conditions.
• Right to Restrict Processing: You can request that the use of your information be restricted in certain cases.
• Right to Portability: You can obtain your data in a machine-readable format.
• Right to Object: You can object to your information being used for marketing purposes.

B8k is an 18+ platform. We never knowingly collect data from anyone under 18. Through KYC verification, we ensure that no minors are able to access the platform.

If a parent or guardian believes their child is using b8k, please contact our support team immediately. We will take appropriate action and delete any related data.

B8k uses internationally standardized servers. In some cases, your data may be processed outside your country. When this occurs, we ensure that:

• The destination country or organization ensures adequate data protection standards.
• International data protection standards (including GDPR) are adhered to.
• All necessary agreements and safeguards are in place before any data is transferred.

Wherever your data is held, b8k ensures the same standard of protection applies.

If you have any questions or concerns about our Privacy Policy, please get in touch. We take all privacy-related complaints seriously.

• Get instant support via live chat — available 24/7 in Bengali.
• Send a detailed complaint by email: [email protected]
• Typical complaint resolution time: 24 to 72 hours.
• Complex data requests are processed within 30 days.